Privacy Policy

Last updated: Apr 3, 2023
Effective Date: Jun 20, 2022

This privacy statement (hereinafter referred to as the “Privacy Policy“) describes the policies of A-Plus Assistance OÜ (hereinafter referred to as “A+ Assistance“, “we“, “us” or “our“), registered in Estonia with number 14750354 and address at Raadiku tn 8b/2-80, Lasnamäe linnaosa, 13812 Tallinn, Estonia, on the collection, use and disclosure of your information that we collect when you use our website https://borihoffbauer.com (hereinafter the “Website”). By accessing or using the Website, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Website.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Website. The revised Policy will be effective 180 days from when the revised Policy is posted in the Website and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect

We will collect and process the following personal information (“Personal Data“) about you:

  • Name
  • Email

You communicate these data: 

  • By contacting us, via email or any other communication service; 
  • By making use of our Services (e.g. when you enter into a contract with us as a client or supplier); 
  • Via social media (e.g. when you like us or contact us via Facebook or LinkedIn).

How We Use Your Information

A+ Assistance collects and processes your data to offer you the best possible and safe service while handling your needs. That being said, we will only use your Personal Data for the following purposes:

    1. General purposes
      Identity data will be processed by A+ Assistance in order to answer questions, provide information, and for the performance of the agreement we have entered or are about to enter into with you as a party.
    2. Transfer to third parties
      We will not disclose your Personal Data to third parties, unless it is necessary in the context of providing our Services and/or optimising them. To that end, we may disclose your Personal Data to third parties who assist us in the execution, management and control of our activities, including reporting, support, marketing, computer security or offering specific services and products. 
      It may happen that a third party is commissioned to collect, process and/or analyse the data. These third parties may only use the data for the aforementioned purposes and instructions of A+ Assistance. Any other use is not included and is prohibited.
      Consequently, A+ Assistance will not sell, hire out or pass on your Personal Data to third parties, except in the situations provided for in this Policy or unless you explicitly provide prior consent.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Retention of Your Information

We will store and process your Personal Data for the period we’re legally obliged to do so, or for as long as this is essential for the purposes of the processing, as well as the contractual relationship between you and A+ Assistance.

Retention Period

We will keep your identity data as long as its necessary to communicate with you, which is never longer than five (5) years after the first request or contact. In case of a contractual relationship, we will not keep your identity data longer than ten (10) years after the end of the contractual relationship. 

With regards to cookies the retention period may vary depending on the specific cookie, ranging from end of the session to 2 years.

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at support@aplusdms.com. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links and Use of Your Information

Our Website may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Website. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance

A+ Assistance takes responsibility for the processing of your Personal Data as a “data controller.” If you have any queries or concerns about the processing of your information that is available with us, you may email us at support@aplusdms.com. We will address your concerns in accordance with applicable law.

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